Frequently Asked Questions
HOW DOES THE RENTAL PROCESS WORK?
Start by having a look through our inventory and pick the items you love. After that, just send us a quick email and let us know what's on your wish list and when you'd like it. Once we determine that your date is available, we'll reserve those items with a rental contract and request a 50% non-refundable deposit. The remainder is due 10 days prior to your event. We accept cash, email money transfers, and all major credit cards. A refundable damage deposit will also accompany your final payment.
What about delivery?
Cost for delivery will vary depending on what items are being rented and the distance traveled. Once you've contacted us with your requested items, we can give you a proper quote.
Can I pick up the items myself?
We deliver our inventory items in order to ensure their safe arrival to your event. Many of our items are delicate, and as you can imagine, vintage items are difficult to replace. However, some exceptions can be made depending on the items being rented. This will be determined on a case-by-case basis.
Do you have a minimum rental order amount?
Nope! Feel free to rent as little or as much as you'd like.
What if I'm looking for something you don't have?
Please let us know! We are also looking for something that we don't have (all the time!) so we'd be more than happy to keep an eye out for that special something.
My question has not been asked frequently... ASK US! We'll get back to you in a hurry.